Our customer confidentiality policy covers all the information that can be
collected at any time that you interact with our company or Web site. We
would like to inform as to the purposes and intent for which we collect your
personal information and ensure you that all personal information provided is
protected at all times.
Why we collect your personal information
We collect your personal information in order to give you excellent customer
service. It enables us to provide you with a convenient access to the latest
products and services available, in addition for news releases and any
additional information that may be of significant interest and importance to you.
If you would like to unsubscribe to Aéro-Photo’s latest developments, news
releases or new product and software updates, please send us an email at:
info@aerophoto.ca
Personal information collected and what it is used for
We may require such personal information during service calls, when registering
for seminars, when participatingin online customer surveys or when you purchase
or register products. Information gathered will be relevant to the situation for
which you are interacting with our company, such as your name, mailing address,
office telephone number, email, contact preferences, credit card information.
We also like to collect input from our customers as to how we may improve our
products and services. This information will enable us to gain a better
understanding as to the specific needs and requirements that can improve our
customers’ business performance.
We may also use your personal information for market research purposes,
which will enable us to gain a better understanding of your industry’s specific
needs.
Each customer has a unique ID
To ensure a secure access to our services, Aéro-Photo provides you with a
unique ID, which is based on your personal information. Your unique ID will
save you time and make it easy to use our web services. You need only fill in
the required information on the online registration form and your personal ID
and password will be emailed to you within minutes.
At Aéro-Photo, we make sure your privacy is safe with us!
Publicly displayed information is public information
Upon visiting any Web site, it is understood that should you share any
information on a bulletin board, FAQ section, technical support forum or chat
room that this information will be visible to all other users who will visit or
participate in these sites. Aéro-Photo is therefore, not responsible for the
information you choose to submit that becomes publicly available.
When we disclose information
At Aéro-Photo, we make sure to respect your privacy. We will at no time, sell
any of your personal information to any other marketers.
In order to provide you with continuous professional and superior services, we
may share your personal information with our legal entities that will assist us in
safeguarding it in accordance to Aéro-Photo’s Confidentiality Policy.
There may be times when Aéro-Photo will share your personal information
with strategic partners that assist us in delivering products or services to your
door. These companies may help us to process information, extend credit,
fulfill customer orders, manage customer data, provide customer service or
conduct customer research or satisfaction surveys. These companies are also
obligated to uphold Aéro-Photo’s confidentiality policy by respecting our
customers’ privacy at all times.
Aéro-Photo may also disclose information should It be required by law or
litigation.
We protect your personal information
Aéro-Photo takes special precautions to ensure that your personal information
is not disclosed to any user with illegitimate intent and ensures to safeguard it
against possible loss, misuse, unauthorized access, disclosure, alteration or
destruction.
When using our online Web services, our security provides encryption on all
Web pages where personal information is required. For any purchase or
subscription to any one of our Web applications, you must use safari, Netscape
Navigator 3.0 or later, or Internet Explorer.
Make your online experience, a secure one. Change your passwords often
and never disclose your passwords to anyone.
Our commitment to your privacy
Aéro-Photo ensures to protect your privacy by communicating these guidelines
to all personnel and enforcing strict privacy safeguards at all levels of the
organization.
You have question about our confidentiality policy
If you have any questions or concerns about our customer confidentiality
policy, we invite you to communicate with our legal executives:
info@aerophoto.ca
You have other inquiries
Aéro-Photo executives and representatives are available to help you with any
one of your requests or inquiries. Refer to our contact information below for
your specific needs.